Walmart vs Amazon
Rivalry in the competing world is so common that we can see in all the sectors of business. When coming to major rivals of the retail stores, two names are always popular: Walmart and Amazon. If look at the history of both, Walmart started as a grocery store and Amazon started as an online bookseller. With due time, both evolved and grew in different areas such as Walmart pharmacy and Amazon web services. Walmart was founded in 1962, whereas Amazon in 1994, so Walmart is much older than Amazon. We have compared Walmart vs Amazon on various parameters.
Capital
When comparing both companies in terms of capital, we need to dig into digits. The equity of Walmart is 79.6 billion dollars, and for Amazon, it is 43.55 billion dollars. In 2018, 95% of Americans had opted for Walmart or its online store for shopping. In the second-quarter earnings of 2019, Amazon had 37% of growth in subscriptions as well in Amazon web services. In terms of capital Walmart is the real hero.
Innovations
When talking about new ideas or innovations, Amazon has always been ahead of Walmart. Amazon Go is a big step in the innovation domain. Walmart did not stop there in terms of innovation. They have promised to add robots for easiness in shopping. Amazon started leveraging robots in their packaging centers, and in delivering packages. Amazon web services also have grown globally in the world of cloud storage.
Customer-Oriented
E-commerce will not work without customer’s satisfaction, so both companies have hugely contributed to this sector. Being in the top two of the American Customer Satisfaction Index, Amazon proved its customer-oriented culture. Walmart scored 74% least or at the bottom of the list. Therefore, in customer satisfaction, Amazon again led ahead.
Digital Growth
Amazon’s Go Market made remarkable progress in the growing expansion. Walmart is increasing in the number of products and a variety of retail shoppers. While looking on the digital platform, Amazon Pay and Amazon Web services are reaching unspeakable levels.
Activeness in Retail Area
We all know, Walmart started its journey from a grocery store and now expanding all over the US. Amazon also started increasing its stores, but it cannot tackle Walmart. In the last year, 90% of people chose Walmart and its online store in America.
Supply Chain
In-store experience of Walmart cannot be tackled by Amazon, but the shipping is where it can manipulate. Amazon offers many shipping methods for its users, and for Prime it is next-day shipping. Walmart also offers the same but only on selective items. Amazon leads in shipping, or we can say in supply chains with Walmart.
Sustenance
Environmental sustainability is an important factor in which every company should look. Both Walmart and Amazon have put tremendous efforts into this area. Walmart seems to be more promising in this category. It is committed to reducing carbon and plastic usage. Walmart also contributed to the carbon emission reduction program in China.
Conclusion
Amazon and Walmart are developing at a great pace. Amazon seems to be leading in various sectors in the world of digitalization. On the other hand, Walmart’s retail store with the discount price is gaining customer’s attraction.
